BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most
Job Summary
BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most.
Team members can look forward to weekly pay, free BJ's memberships, generous paid time off, flexible health benefits, a 401(k) retirement savings plan, and an employee stock purchase plan.
The Membership Desk Associate is responsible for executing membership programs, handling merchandise returns and exchanges, and providing general customer service inquiries with excellent and efficient member service.
Matching Summary
BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most.
Skills & Requirements
Must-have
Excellent member service
Customer service inquiries
Merchandise returns and exchanges
Membership acquisition and retention
Positive attitude and team collaboration
Nice-to-have
World-class team environment
Purpose and opportunity driven
Embrace inclusion and diversity
Move with speed and agility
Key Requirements
Prior front line/customer service experience preferred
Previous sales experience preferred
Results driven with proven success in goal achievement