Client Experience Associate - North Madison

PNC Bank

Madison, Alabama, US
Not specified; not specified; comprehensive benefi...
Customer service experience
Branch banking operations
Fraud detection knowledge
The role focuses on delivering a unique customer experience aimed at improving financial wellbeing and creating loyalty

Job Summary

  • The role focuses on delivering a unique customer experience aimed at improving financial wellbeing and creating loyalty.
  • Employees are expected to identify banking opportunities during interactions and refer customers to appropriate branch staff.
  • PNC offers comprehensive benefits including medical coverage, 401(k) matching, and up to 25 vacation days depending on career level.

Matching Summary

The role focuses on delivering a unique customer experience aimed at improving financial wellbeing and creating loyalty.

Salary

Not specified; Not specified; Comprehensive benefits package including medical, dental, vision, 401(k) match, and paid time off

Skills & Requirements

Must-have

  • Customer service experience
  • Branch banking operations
  • Fraud detection knowledge
  • Digital banking tools
  • Sales process adherence

Nice-to-have

  • Inclusive workplace culture
  • Proactive sales conversations
  • Problem solving skills
  • Effective communication
  • Team collaboration

Key Requirements

  • High school diploma or GED
  • Less than 1 year of related experience
  • No specific degree required

Work Rights

Not specified

Tailored Resume

Cover Letter