Virtual Concierge

Soho House & Co Inc.

180 House
Not specified; benefits: competitive compensation ...
On-site
1+ years experience in private members clubs
Strong proficiency in opera property management system
Experience managing bedroom reservations and inventory
The role involves building meaningful long-term relationships with high-spending and high-profile Soho House members through a virtual channel

Job Summary

  • The role involves building meaningful long-term relationships with high-spending and high-profile Soho House members through a virtual channel.
  • Candidates must demonstrate strong proficiency in OPERA to manage bookings, room allocations, preferences, and billing accurately.
  • Soho House offers competitive compensation packages featuring global benefits, discounts at Soho properties, and unique training programs.

Matching Summary

The role involves building meaningful long-term relationships with high-spending and high-profile Soho House members through a virtual channel.

Salary

Not specified; Benefits: Competitive compensation package with global perks; Discounts at Soho House globally; Enhanced pension scheme included

Skills & Requirements

Must-have

  • 1+ years experience in private members clubs
  • Strong proficiency in OPERA property management system
  • Experience managing bedroom reservations and inventory
  • Exceptional written and verbal communication skills
  • Ability to work with CRM systems like Salesforce

Nice-to-have

  • Naturally warm and intuitive interpersonal style
  • Proactive mindset anticipating member needs
  • Passion for Soho House ethos and culture
  • Discretion when handling high-profile clients
  • Cross-functional collaboration abilities

Key Requirements

  • 1+ years experience in luxury hospitality or concierge services
  • Demonstrated experience with OPERA software
  • Experience with CRM platforms such as Salesforce

Work Rights

Not specified

Tailored Resume

Cover Letter