Customer Care Champion -dispatcher

Otis

Grove Park, Leicester, United Kingdom
Friendly welcoming tone
Prompt customer follow-ups
Adhere to oxp system
As part of the Otis Otisline Dispatch Team you will work Monday to Friday 8am to 4pm

Job Summary

  • As part of the Otis Otisline Dispatch Team you will work Monday to Friday 8am to 4pm.
  • You will receive an employment contract with the world market leader in a crisis-proof industry.
  • We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride.

Matching Summary

As part of the Otis Otisline Dispatch Team you will work Monday to Friday 8am to 4pm.

Skills & Requirements

Must-have

  • Friendly welcoming tone
  • Prompt customer follow-ups
  • Adhere to OXP system
  • Accurate CRM data entry
  • Dispatch break-down calls
  • Monitor engineer all-safe system

Nice-to-have

  • Resilience in stressful situations
  • Comfortable with time-sensitive conditions
  • Affinity using multiple IT systems

Key Requirements

  • Excellent language, listening and communication skills
  • Customer-centric mindset and empathy

Work Rights

Not specified

Tailored Resume

Cover Letter