Service Advisor

AMES Nissan

Albany, NY, United States
$60,000-$100,000; not specified; medical, dental +...
Initiating automotive services and repairs
Developing repair estimates
Writing repair orders
As a Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests

Job Summary

  • As a Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests.
  • Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood.
  • Information about LITHIA’s comprehensive benefits can be reviewed on our careers site.

Matching Summary

As a Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests.

Salary

$60,000-$100,000; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Developing repair estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating with customers and technicians

Nice-to-have

  • Team player focused on exemplary customer service
  • Positive attitude and customer focus

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record and valid driver's license
  • High school graduate or equivalent, 18 years or older

Work Rights

Not specified

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