Patient Service Associate*(252) - National University Polyclinics
NATIONAL UNIVERSITY HEALTH SERVICES GROUP PTE. LTD.
Singapore, Singapore
Fully onsite
Polytechnic diploma or equivalent qualification
Computer literacy required
Frontline customer service experience preferred
The Patient Service Associate position at National University Polyclinics involves advocating for patient self-help and care, managing clinic operations, and facilitating healthcare programs. The ideal candidate should possess strong interpersonal skills, a pleasant demeanor, and experience in customer service, with a commitment to a 5.5-day work week
Job Summary
You will proactively promote and educate patients on the use of mobile applications and self-help functions.
Your main responsibilities include helping patients navigate the polyclinic through registration, scheduling, and payment processing.
The role involves performing initial health screening activities such as height, weight measurements, and blood pressure checks.
Matching Summary
Match Score: 85
The Patient Service Associate position at National University Polyclinics involves advocating for patient self-help and care, managing clinic operations, and facilitating healthcare programs. The ideal candidate should possess strong interpersonal skills, a pleasant demeanor, and experience in customer service, with a commitment to a 5.5-day work week.
Skills & Requirements
Must-have
Polytechnic Diploma or equivalent qualification
Computer literacy required
Frontline customer service experience preferred
Ability to perform patient education presentations