Guest Service Representative

Dow Event Center

Albany, NY, United States
Base: $15.50; bonus/equity: not specified; benefit...
Excellent customer service
Scanning patron tickets
Directing patrons to locations
Responsible for providing excellent customer service, scanning tickets, directing and guiding patrons to appropriate location(s), and communicating facility amenities

Job Summary

  • Responsible for providing excellent customer service, scanning tickets, directing and guiding patrons to appropriate location(s), and communicating facility amenities.
  • This is a part-time, casual position as needed based on events, requiring irregular hours including nights, weekends, and holidays.
  • Must be at least 18 years old with a HS Diploma or GED and a minimum of six (6) months prior customer service experience.

Matching Summary

Responsible for providing excellent customer service, scanning tickets, directing and guiding patrons to appropriate location(s), and communicating facility amenities.

Salary

Base: $15.50; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • excellent customer service
  • scanning patron tickets
  • directing patrons to locations
  • communicate facility amenities
  • maintain professional demeanor

Nice-to-have

  • listen to patron questions
  • assist with comments and suggestions
  • exercise restraint and patience

Key Requirements

  • Minimum 6 months customer service experience
  • High School Diploma or GED
  • At least 18 years old

Work Rights

Not specified

Tailored Resume

Cover Letter