Customer Relations Coordinator - Arby's

Inspire Brands

80% onsite
Bachelor's degree required
Previous customer service experience
Superior listening and verbal communication skills
The role focuses on resolving level 2 guest contacts across phone, web, and social media channels while reflecting Arby's values

Job Summary

  • The role focuses on resolving level 2 guest contacts across phone, web, and social media channels while reflecting Arby's values.
  • Success requires balancing efficiency and empathy to resolve concerns within established service level agreements.
  • This is an 80% onsite position requiring the ability to troubleshoot technical aspects of customer inquiries.

Matching Summary

The role focuses on resolving level 2 guest contacts across phone, web, and social media channels while reflecting Arby's values.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • Previous customer service experience
  • Superior listening and verbal communication skills
  • Ability to multitask using multiple databases
  • Experience with phone, web forms, and social media channels

Nice-to-have

  • Thrives in fast-paced environment
  • Energized by creating guest experiences
  • Team-oriented culture contributor
  • Positive attitude under pressure

Key Requirements

  • Bachelor's degree
  • Previous customer service experience

Work Rights

Not specified

Tailored Resume

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