Digital Customer Success Program Manager

New York Tech Jobs

Atlanta, GA, USA
Base: $95,200 - $142,800; bonus/equity: not specif...
Fully remote
5+ years in program management
Experience in customer success operations
Ability to coordinate across multiple departments
The Digital Customer Success Program Manager position at Workday, based in Atlanta but fully remote, seeks an individual to lead initiatives improving digital customer success programs. The role emphasizes cross-department collaboration, program management, and driving customer engagement through innovative solutions

Job Summary

  • The Digital Customer Success team is on a mission to redefine value delivery at scale.
  • You will own and drive initiatives across various digital customer success areas.
  • The role offers autonomy and the opportunity to shape global functional areas.

Matching Summary

Match Score: 85

The Digital Customer Success Program Manager position at Workday, based in Atlanta but fully remote, seeks an individual to lead initiatives improving digital customer success programs. The role emphasizes cross-department collaboration, program management, and driving customer engagement through innovative solutions.

Salary

Base: $95,200 - $142,800; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years in program management
  • Experience in customer success operations
  • Ability to coordinate across multiple departments

Nice-to-have

  • Curious minds and courageous collaborators
  • Experience with AI-powered productivity improvements
  • Ability to adapt to shifting priorities

Key Requirements

  • Experience translating business needs into roadmaps
  • Familiarity with governance and operating model design
  • Project Management Certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter