Automation Operation Support Center Engineer

Intel Corporation

Kulim, Malaysia
Technical support
Troubleshooting
Customer service
Diagnose and resolve a variety of issues, including process, software, and hardware-related problems in Intel's global factories

Job Summary

  • Diagnose and resolve a variety of issues, including process, software, and hardware-related problems in Intel's global factories.
  • Provide front-line technical support on a 12-hour day and night compressed workweek schedule.
  • Contribute to knowledge management by developing and sharing best practices for incident, problem, and change management.

Matching Summary

Diagnose and resolve a variety of issues, including process, software, and hardware-related problems in Intel's global factories.

Skills & Requirements

Must-have

  • technical support
  • troubleshooting
  • customer service
  • process, software, and hardware issues
  • 24x7 shift rotation

Nice-to-have

  • global customer engagement
  • cross-functional relationships
  • knowledge management
  • team coaching

Key Requirements

  • Bachelor's Degree in Information Technology or related field
  • Intermediate technical/programming knowledge (SQL, Python, C, C#, PowerShell)
  • Knowledge in AI and Machine Learning Development
  • Excellent verbal and listening communication skills in English
  • Ability to work in Kulim, Kedah

Work Rights

Not specified

Tailored Resume

Cover Letter