So/mgr, Relationship Officer - Privilege Banking (jalan Tengah)

UOB United Overseas Bank Limited

Jalan Tengah, Malaysia
Customer servicing and relationship building
Transaction processing accuracy
Regulatory and compliance adherence
Act as a point of contact for customers to handle queries, service requests, and follow‑ups in a timely and professional manner

Job Summary

  • Act as a point of contact for customers to handle queries, service requests, and follow‑ups in a timely and professional manner.
  • Ensure accurate and timely processing of sales and service transactions according to bank policies and adhere to all regulatory, compliance, and internal control requirements.
  • Provide end‑to‑end administrative support to one or more Relationship Managers or Client Advisors in daily sales activities.

Matching Summary

Act as a point of contact for customers to handle queries, service requests, and follow‑ups in a timely and professional manner.

Skills & Requirements

Must-have

  • Customer servicing and relationship building
  • Transaction processing accuracy
  • Regulatory and compliance adherence
  • Sales coordination and reporting
  • Administrative support for RMs

Nice-to-have

  • Attentive and reliable service delivery
  • Proactive issue resolution
  • Cross-selling and referral skills
  • Team collaboration

Key Requirements

  • Privilege Banking experience
  • Experience in customer service
  • Familiarity with banking operations
  • Sales support experience

Work Rights

Not specified

Tailored Resume

Cover Letter