Asesor De Servicio Al Cliente - Mercado Catalán Sf01
Concentrix
Barcelona, Spain
Base: 19,623 euros brutos al año; bonus/equity: no...
In-person (39 hours, monday to friday, 9:00 am to 6:00 pm)
Native level catalan language proficiency
Native level english language proficiency
Experience in customer service and consultation management
Concentrix is seeking a Customer Service Advisor fluent in Catalan and English for their Barcelona office, focusing on managing customer inquiries related to support services. The role offers comprehensive training, a structured work environment, and opportunities for professional growth
Job Summary
The role involves attending to and managing queries regarding the call for Sagrada Familia aid subsidies via phone and email.
Employees will interact with clients across multiple channels while ensuring resolutions meet established SLA and KPI standards.
The company offers an indefinite contract with full training, professional development programs, and a competitive salary of 19,623 euros annually.
Matching Summary
Match Score: 85
Concentrix is seeking a Customer Service Advisor fluent in Catalan and English for their Barcelona office, focusing on managing customer inquiries related to support services. The role offers comprehensive training, a structured work environment, and opportunities for professional growth.
Salary
Base: 19,623 euros brutos al año; Bonus/Equity: Not specified; Benefits: Full paid training, professional development courses, indefinite contract
Skills & Requirements
Must-have
Native level Catalan language proficiency
Native level English language proficiency
Experience in customer service and consultation management