Head of Trade Operations and Service

Citigroup

Sydney, New South Wales, Australia
Not specified; not specified; global benefits offe...
Hybrid
6-10 years relevant experience
Senior management experience
Experience with large corporate clients
This senior management role is responsible for driving seamless customer service support and client resolution within the trade operations department

Job Summary

  • This senior management role is responsible for driving seamless customer service support and client resolution within the trade operations department.
  • The position requires managing teams, evaluating performance, and overseeing budget management while ensuring strict compliance with laws and regulations.
  • Candidates will be expected to identify and implement technological improvements to enhance operational efficiency and cost-effectiveness.

Matching Summary

This senior management role is responsible for driving seamless customer service support and client resolution within the trade operations department.

Salary

Not specified; Not specified; Global benefits offered

Skills & Requirements

Must-have

  • 6-10 years relevant experience
  • Senior management experience
  • Experience with large corporate clients
  • Team management and performance evaluation
  • Budget management and resource planning

Nice-to-have

  • Master's degree preferred
  • Knowledge of technological advances
  • Strong written and verbal communication
  • Experience in digitization projects
  • Ability to negotiate complex solutions

Key Requirements

  • Bachelor's degree required
  • Master's degree preferred
  • 6-10 years of relevant experience
  • Senior management experience
  • Experience interacting with government clients

Work Rights

Not specified

Tailored Resume

Cover Letter