Manager, Access Services

weke.yale.edu

New Haven, US
Base: $65,000.00 - $101,000.00; bonus/equity: not ...
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Lead and inspire a team
Deliver exceptional library experiences
Ensure seamless user experience
** Yale University is seeking a Manager of Access Services to lead a team that delivers exceptional library experiences while ensuring high-quality user access to library collections. The role emphasizes inclusivity, collaboration, and continuous improvement, requiring leadership skills and a commitment to service excellence. **

Job Summary

  • Manager, Access Services, leads and inspires a team dedicated to delivering exceptional library experiences and unparalleled access to library collections.
  • The Manager actively assesses and enhances service quality by suggesting data-driven improvements, refining workflows, and adopting innovative technologies.
  • As a member of the Access Services Leadership Team, the Manager models outstanding communication, supports staff well-being, and ensures consistency in service delivery.

Matching Summary

Match Score: 75

** Yale University is seeking a Manager of Access Services to lead a team that delivers exceptional library experiences while ensuring high-quality user access to library collections. The role emphasizes inclusivity, collaboration, and continuous improvement, requiring leadership skills and a commitment to service excellence. **

Salary

Base: $65,000.00 - $101,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Lead and inspire a team
  • Deliver exceptional library experiences
  • Ensure seamless user experience
  • Data-driven service improvements
  • Collaborate with campus partners
  • Second shift including one weekend day

Nice-to-have

  • Champion inclusivity and collaboration
  • Foster professional growth
  • Adopt innovative technologies

Key Requirements

  • Bachelor's Degree or equivalent experience
  • Three years of related experience
  • Ability to supervise, mentor, and coach staff
  • Managing priorities and coordinating projects
  • Excellent oral and written communication skills
  • Strong analytical and problem-solving skills
  • Lifting boxes up to 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter