Senior Production Readiness Manager

Workday

India
**
7+ years technical support experience
5+ years erp system performance support
Bs or ms in technical degree
** Workday is seeking a Senior Production Readiness Manager for a fully remote role in India. The ideal candidate will possess strong technical skills, project management experience, and the ability to build relationships with customers in a dynamic environment. **

Job Summary

  • The Senior Production Readiness Manager ensures successful performance testing and transition to production for large deployments while acting as the voice of the customer.
  • This role requires a candidate with 7+ years of technical support experience and 5+ years in customer support focusing on ERP system performance.
  • Workday offers a flexible work approach where employees spend at least half their time each quarter in the office or field with customers.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Production Readiness Manager for a fully remote role in India. The ideal candidate will possess strong technical skills, project management experience, and the ability to build relationships with customers in a dynamic environment. **

Skills & Requirements

Must-have

  • 7+ years technical support experience
  • 5+ years ERP system performance support
  • BS or MS in Technical Degree
  • Workday Architecture knowledge
  • Customer escalation management

Nice-to-have

  • Crisis management experience
  • HR Time Tracking Financials Payroll apps
  • Ability to thrive with ambiguity
  • Strong storytelling skills
  • Fast-paced environment adaptability

Key Requirements

  • 7+ years technical support experience
  • 5+ years ERP performance experience
  • BS/MS in Computer Science or MIS
  • APJ shift availability (6:30am-3:30pm India time)

Work Rights

Not specified

Tailored Resume

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