Customer Service Representative, Residential Dining

Bordenstein Lab

University Park, Pennsylvania, US
Base: $31,600.00 - $45,800.00; bonus/equity: not s...
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Internal and external customer support
Troubleshoot issues
Provide timely resolutions
** Bordenstein Lab is seeking a Customer Service Representative for Residential Dining at Penn State University. The role involves providing customer support for various university functions, requiring strong communication and problem-solving skills, with a focus on promoting university services. **

Job Summary

  • Customer Service Representatives provide internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture.
  • Tasks require knowledge of University policies, procedures, practices, and protocols to troubleshoot issues, to provide timely resolutions and assistance, and to promote/market products, projects, programs, and services.
  • Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.

Matching Summary

Match Score: 75

** Bordenstein Lab is seeking a Customer Service Representative for Residential Dining at Penn State University. The role involves providing customer support for various university functions, requiring strong communication and problem-solving skills, with a focus on promoting university services. **

Salary

Base: $31,600.00 - $45,800.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision coverage, robust retirement plans, substantial paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • internal and external customer support
  • troubleshoot issues
  • provide timely resolutions
  • process orders and registrations
  • operate computers and point-of-sale systems

Nice-to-have

  • knowledge of University policies
  • accommodate customer desires
  • recommend product improvements

Key Requirements

  • GED or High School diploma
  • No prior relevant work experience required
  • Must be authorized to work in the U.S.

Work Rights

Not specified

Tailored Resume

Cover Letter