Operations Customer Service Representative

Intelcom | Dragonfly

Not specified; not specified; comprehensive group ...
Assist in unloading trailers
Scan and sort packages
Process returns documentation
Intelcom | Dragonfly is Canada's leader in last-mile logistics with over 100 sorting stations across three continents

Job Summary

  • Intelcom | Dragonfly is Canada's leader in last-mile logistics with over 100 sorting stations across three continents.
  • The role involves core duties such as scanning, sorting, and processing packages while resolving delivery issues for customers.
  • Employees benefit from comprehensive group insurance, a Group RRSP program, and short- to medium-term growth opportunities.

Matching Summary

Intelcom | Dragonfly is Canada's leader in last-mile logistics with over 100 sorting stations across three continents.

Salary

Not specified; Not specified; Comprehensive group insurance included

Skills & Requirements

Must-have

  • Assist in unloading trailers
  • Scan and sort packages
  • Process returns documentation
  • Handle customer inquiries
  • Maintain safety protocols

Nice-to-have

  • Train and mentor new employees
  • Collaborate with Operations teams
  • Support client pickups

Key Requirements

  • Compliance with Health & Safety protocols
  • Ability to work shift-based schedules
  • Knowledge of SOPs for returns and shipping

Work Rights

Not specified

Tailored Resume

Cover Letter