Risk And Control Operations Manager

Work From Home With CiCi

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12+ years of experience in retail banking operations
Hands-on experience with debit/credit cards and lending products
Expertise in compliance, vendor audit, risk, and control processes
** The Risk and Control Operations Manager position at CiCi involves overseeing a team of quality analysts within retail banking operations, focusing on compliance, risk management, and process improvement. The role requires strong leadership, communication skills, and a minimum of 12 years of relevant experience. **

Job Summary

  • The Quality Manager provides full leadership and supervisory responsibility for a team of quality analysts supporting multiple answering groups.
  • Candidates must apply in-depth disciplinary knowledge to resolve issues and contribute to the development of new quality techniques and plans.
  • The role requires driving compliance with applicable laws and regulations while safeguarding the firm's reputation and assets.

Matching Summary

Match Score: 75

** The Risk and Control Operations Manager position at CiCi involves overseeing a team of quality analysts within retail banking operations, focusing on compliance, risk management, and process improvement. The role requires strong leadership, communication skills, and a minimum of 12 years of relevant experience. **

Skills & Requirements

Must-have

  • 12+ years of experience in retail banking operations
  • Hands-on experience with debit/credit cards and lending products
  • Expertise in compliance, vendor audit, risk, and control processes
  • Strong communication and diplomacy skills for team leadership
  • Experience managing budgets and planning for operational teams

Nice-to-have

  • Ability to develop new quality techniques and models
  • Experience influencing external parties through negotiation
  • Comprehensive understanding of business goal integration
  • Proven track record in process improvement initiatives

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 12 years of relevant professional experience
  • Experience in Retail Banking Operations including loans and payments
  • Background in Compliance, Vendor Audit, and Risk Control

Work Rights

Not specified

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