Customer Support Associate I

Arrow Electronics Inc

Tlaquepaque, Mexico
$16,650.00 - $18,790.58 mxn monthly pm
Hybrid: 3 days in office / 2 days work from home
Customer service and sales support
Quote to order activities
Post-order to invoice process
Arrow Electronics is seeking a Customer Support Associate I to provide internal and external customer service and sales support in Tlaquepaque, Mexico. The ideal candidate should have over two years of relevant experience, intermediate Microsoft Excel skills, and fluency in English

Job Summary

  • Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.
  • Responsible for Post-order to Invoice, including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process.
  • At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.

Matching Summary

Match Score: 85

Arrow Electronics is seeking a Customer Support Associate I to provide internal and external customer service and sales support in Tlaquepaque, Mexico. The ideal candidate should have over two years of relevant experience, intermediate Microsoft Excel skills, and fluency in English.

Salary

$16,650.00 - $18,790.58 MXN Monthly

Skills & Requirements

Must-have

  • Customer service and sales support
  • Quote to Order activities
  • Post-order to Invoice process
  • Backlog Management
  • Expedite factory purchase orders
  • Manage inbound customer order formats
  • Submit supplier requirements
  • Support sales team with direct customer contact
  • Resolve post-delivery issues

Nice-to-have

  • Industry experience preferred
  • Teamwork-oriented communication skills

Key Requirements

  • 2+ years of experience
  • Intermediate knowledge of Microsoft Excel
  • Fluent English communication
  • Experience supporting sales efforts

Work Rights

Not specified

Tailored Resume

Cover Letter