Care Management Outreach Specialist- Remote

Magcontent Wpengine

Telephonic enrollment calls
Automated dialer system
Customer service excellence
The Outreach Specialist's primary responsibility is scheduling members for enrollment into an eligible care management program using telephonic and digital outreach

Job Summary

  • The Outreach Specialist's primary responsibility is scheduling members for enrollment into an eligible care management program using telephonic and digital outreach.
  • This role supports Sharecare’s VBCM program, focusing on improving member well-being in an efficient and cost-effective manner.
  • The position requires strong sales, telephonic communication, customer service skills, and proficiency with computer systems like Microsoft Outlook, Excel, and Word.

Matching Summary

The Outreach Specialist's primary responsibility is scheduling members for enrollment into an eligible care management program using telephonic and digital outreach.

Skills & Requirements

Must-have

  • Telephonic enrollment calls
  • Automated dialer system
  • Customer service excellence
  • Data collection and input
  • Virtual call center environment

Nice-to-have

  • Adaptability and professionalism
  • Initiative and mature judgment
  • Resilience in fast-paced environment
  • Problem-solving proficiency
  • Influencing outcomes

Key Requirements

  • Minimum one year experience
  • Sales driven call center experience
  • Customer service environment experience
  • High school diploma required

Work Rights

Not specified

Tailored Resume

Cover Letter