Account Handler - Commercial Insurance

Howden

Hybrid
Customer service via live chat
Support policy lifecycle
Guide self-service tools
Howden is seeking an Account Handler for their innovative digital broker, Tilt, focusing on commercial insurance. The ideal candidate should have a background in sales and customer service, as well as the ability to thrive in a fast-paced, digital-first environment

Job Summary

  • As a Commercial Insurance Executive, you’ll be at the forefront of this transformation, combining your sales and service expertise to guide customers through digital self‑service journeys.
  • You won’t just be handling customer inquiries - you’ll be shaping the future of digital broking.
  • Howden people authentically prioritise diversity and seek out ways to work inclusively.

Matching Summary

Match Score: 85

Howden is seeking an Account Handler for their innovative digital broker, Tilt, focusing on commercial insurance. The ideal candidate should have a background in sales and customer service, as well as the ability to thrive in a fast-paced, digital-first environment.

Skills & Requirements

Must-have

  • Customer service via live chat
  • Support policy lifecycle
  • Guide self-service tools
  • Optimize AI responses
  • Sales and customer service background
  • Strong communication skills

Nice-to-have

  • Entrepreneurial team environment
  • Agile working environment
  • Proactive self-starter
  • Innovative digital broker
  • AI-first insurance startup

Key Requirements

  • Background in sales and customer service
  • Commercial insurance experience
  • Familiarity with chat-based support

Work Rights

Not specified

Tailored Resume

Cover Letter