Senior Associate - Product, User And Platform Support, Product Operations

Capital One

Charlotte, NC, US
Base: $80,800 - $92,200 annually; bonus/equity: pe...
Business process management experience
Project management experience
Google suite or microsoft office proficiency
The role involves leading process improvement work and collaborating on larger initiatives to deliver excellence to customers

Job Summary

  • The role involves leading process improvement work and collaborating on larger initiatives to deliver excellence to customers.
  • Candidates must collect data and use analytics to provide transparency to partners, senior leadership, and executives.
  • This position offers performance-based incentive compensation including cash bonuses and long-term incentives.

Matching Summary

The role involves leading process improvement work and collaborating on larger initiatives to deliver excellence to customers.

Salary

Base: $80,800 - $92,200 annually; Bonus/Equity: Performance based incentive compensation available; Benefits: Comprehensive health, financial, and other benefits included

Skills & Requirements

Must-have

  • Business Process Management experience
  • Project Management experience
  • Google Suite or Microsoft Office proficiency
  • Strong problem solving skills
  • Process documentation creation

Nice-to-have

  • Lean Agile Six Sigma certification
  • Compliance or Risk Management background
  • Jira application knowledge
  • Customer Facing Operations experience
  • Ability to influence up effectively

Key Requirements

  • High School Diploma, GED or equivalent
  • At least 2 years in Business Process Management or Project Management
  • Not eligible for new employment authorization sponsorship

Work Rights

Not specified

Tailored Resume

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