The Systems and Operations QA Lead will oversee regulatory and systems requirements of the site, ensuring necessary programs are in place and serving as the main QA contact for factory operations
Job Summary
The Systems and Operations QA Lead will oversee regulatory and systems requirements of the site, ensuring necessary programs are in place and serving as the main QA contact for factory operations.
This role involves leading quality protocols, managing quality engineers, responding to consumer complaints, and supporting the implementation of Unilever’s Quality Management System and global standards.
The position emphasizes continuous improvement, safety compliance, leadership development, and collaboration across multiple factory and business units to maintain high quality and consumer safety standards.
Matching Summary
The Systems and Operations QA Lead will oversee regulatory and systems requirements of the site, ensuring necessary programs are in place and serving as the main QA contact for factory operations.
Skills & Requirements
Must-have
Quality Management System expertise
Regulatory compliance oversight
Quality team leadership and coaching
Internal audit program management
Consumer and customer complaint resolution
Quality KPI monitoring and reporting
Root cause analysis and problem solving
Nice-to-have
Digital transformation project execution
Cross-functional team collaboration
Continuous improvement methodology
Safety, health, and environment compliance
Effective communication and presentation skills
Project management skills
Key Requirements
Graduate of any Science course
Minimum of 5 years FMCG experience
Working knowledge of GLP, WCM, TPM, HACCP, HPC 420
Problem solving and data analysis skills
Presentation skills with MS Office and Power Apps
Experience with BRC, ISO 22716, T5Z, FFZ protocols