Medtech Clinical Laboratory Support Specialist

IQVIA Inc

Base: $30.00 ph; bonus/equity: not specified; bene...
Fully remote
Phone support during non-business hours
Troubleshooting medical device products
Provide customer service via telephone
Qualified Medical Technologists/Lab Technicians will provide phone support during non-business hours, weekends, and holidays to patients/healthcare personnel on medical device products

Job Summary

  • Qualified Medical Technologists/Lab Technicians will provide phone support during non-business hours, weekends, and holidays to patients/healthcare personnel on medical device products.
  • This role allows you to utilize your experience without direct patient care and offers exposure to the medical device industry with potential for long-term career growth.
  • Benefits include opportunities to develop leadership skills, interact with peers in healthcare, be at the forefront of medical device technology, and gain professional growth and access to continuing education.

Matching Summary

Qualified Medical Technologists/Lab Technicians will provide phone support during non-business hours, weekends, and holidays to patients/healthcare personnel on medical device products.

Salary

Base: $30.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Phone support during non-business hours
  • Troubleshooting medical device products
  • Provide customer service via telephone
  • Document calls in CRM system
  • Technical and application support
  • Respond to customers within 30 minutes

Nice-to-have

  • Develop strong leadership skills
  • Interact with peers in healthcare
  • Exposure to cutting edge technology
  • Professional growth and exposure
  • Access to continuing education

Key Requirements

  • 3-5+ years of related lab experience
  • Med Tech / clinical lab technician background
  • Ability to handle inbound and outbound calls
  • Strong communication skills both verbal and written

Work Rights

Not specified

Tailored Resume

Cover Letter