It Support (f/m/d)

Free2move

Paris, France
Attractive salary; swile card for restaurants; mut...
On-site
3 to 5 years it support experience
Macos ecosystem expertise
Okta google workspace jira administration
You will serve as the backbone of daily technical operations by managing a high-spec Apple fleet and core SaaS ecosystems

Job Summary

  • You will serve as the backbone of daily technical operations by managing a high-spec Apple fleet and core SaaS ecosystems.
  • The role involves owning the Jira Service Management queue, leading end-to-end onboarding and offboarding processes, and maintaining hardware inventory accuracy.
  • Employees enjoy hybrid flexibility, no-meetings days for efficiency, and an attractive salary with comprehensive benefits including mutual insurance.

Matching Summary

You will serve as the backbone of daily technical operations by managing a high-spec Apple fleet and core SaaS ecosystems.

Salary

Attractive salary; Swile card for restaurants; Mutual insurance financed at 60%; Provident fund financed at 100%

Skills & Requirements

Must-have

  • 3 to 5 years IT Support experience
  • macOS ecosystem expertise
  • Okta Google Workspace Jira administration
  • Jamf Pro Apple Business Manager usage
  • UniFi network troubleshooting
  • English verbal and written communication

Nice-to-have

  • API and automation experience
  • Proactive root cause analysis mindset
  • Confluence knowledge base creation
  • International team collaboration
  • Agile startup environment adaptability

Key Requirements

  • Bachelor's degree in IT or equivalent practical experience
  • 3 to 5 years dedicated IT Support or Helpdesk role
  • Strong familiarity with macOS hardware troubleshooting

Work Rights

Not specified

Tailored Resume

Cover Letter