高级经理，康养专案管理团队主管

AIA

Not specified (assumed office-based or hybrid given the nature of the role)
5+ years clinical hospital experience
3+ years health management industry experience
Team management and performance evaluation
AIA is seeking a Senior Manager to lead their health management project management team, focusing on customer-centered service and operational excellence. The role requires extensive experience in health management, team leadership, and process optimization, with a strong emphasis on technology integration and collaboration across departments

Job Summary

  • The role involves leading a wellness project management team to deliver high-quality health services while optimizing operational processes and costs.
  • Candidates will drive digital transformation by integrating AI tools and building comprehensive knowledge bases to enhance service efficiency.
  • The position requires balancing strict cost control with exceptional customer experience through proactive service delivery and effective risk management.

Matching Summary

Match Score: 85

AIA is seeking a Senior Manager to lead their health management project management team, focusing on customer-centered service and operational excellence. The role requires extensive experience in health management, team leadership, and process optimization, with a strong emphasis on technology integration and collaboration across departments.

Skills & Requirements

Must-have

  • 5+ years clinical hospital experience
  • 3+ years health management industry experience
  • Team management and performance evaluation
  • Service SOP design and optimization
  • Medical resource coordination
  • Customer satisfaction and complaint handling

Nice-to-have

  • Artificial intelligence tool application
  • Digital platform operation expertise
  • Knowledge base construction and maintenance
  • Cross-departmental collaboration skills
  • Strong problem-solving abilities
  • Passion for talent development

Key Requirements

  • Bachelor's degree or above
  • Medical or nursing background preferred
  • Health manager, nutritionist, or rehabilitation certificates
  • Fluent in Cantonese and English
  • Proficiency in Word, Excel, Outlook, PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter