Customer Service Representative

Andrews Veterinary Clinic

Topeka, KS, United States
Professional phone etiquette
Handle emotional clients
Accept payments and manage cash drawer
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Accept payments and manage cash drawer
  • Maintain client and pet records
  • Computer efficiency

Nice-to-have

  • Personable and skilled
  • Create welcoming environment
  • Empower team members
  • People-focused approach

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter