Senior It Manager

Stewart

Deep expertise in endpoint management
Windows engineering and application packaging
Servicenow ticket quality standards
This role leads the enterprise end user computing engineering capabilities to ensure secure, reliable, and friction-free endpoint services

Job Summary

  • This role leads the enterprise end user computing engineering capabilities to ensure secure, reliable, and friction-free endpoint services.
  • The successful candidate will manage Desktop Engineering and SCCM teams while utilizing AI and automation to improve operational outcomes.
  • Stewart offers a competitive benefits package including health insurance, paid time off, 401(k) with company match, and an employee stock purchase program.

Matching Summary

This role leads the enterprise end user computing engineering capabilities to ensure secure, reliable, and friction-free endpoint services.

Skills & Requirements

Must-have

  • Deep expertise in endpoint management
  • Windows engineering and application packaging
  • ServiceNow ticket quality standards
  • AI/automation for EUS outcomes
  • EUS/ITSM service-quality metrics

Nice-to-have

  • Passion for employee experience
  • Strong executive communication skills
  • Culture of accountability and documentation
  • Ability to negotiate with external partners

Key Requirements

  • Bachelor's degree in relevant field preferred
  • 8+ years of related work experience
  • Demonstrated ability to set ServiceNow ticket quality standards

Work Rights

Not specified

Tailored Resume

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