Guest Service Associate - Front Office

Hotel Chadstone Melbourne MGallery

Candolim, GA, India
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Guest service standards
Customer query resolution
Professional grooming
** Hotel Chadstone Melbourne MGallery is seeking a Guest Service Associate for their front office team in Candolim, GA, India. The role involves managing guest inquiries and ensuring high levels of customer service, with a focus on effective communication and team collaboration. **

Job Summary

  • As a Guest Service Associate- Front office you will be Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints.
  • Maintain high standards of customer services at the reception desk so that customers’ expectations are consistently exceeded.
  • By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Matching Summary

Match Score: 75

** Hotel Chadstone Melbourne MGallery is seeking a Guest Service Associate for their front office team in Candolim, GA, India. The role involves managing guest inquiries and ensuring high levels of customer service, with a focus on effective communication and team collaboration. **

Skills & Requirements

Must-have

  • Guest service standards
  • Customer query resolution
  • Professional grooming
  • Team support
  • Front office log book

Nice-to-have

  • Service improvement initiatives
  • Proactive approach
  • Limitless possibilities
  • Dare to challenge status quo

Key Requirements

  • Relevant Front Office experience
  • Bachelor Degree / Diploma in Hotel Management
  • Work authorization for India

Work Rights

Not specified

Tailored Resume

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