Job Summary

• Lead, supervise, and support Control Room Operators during all shifts, ensuring adherence to operational, security, and regulatory requirements.
• Act as the primary point of contact for operational and system blocking issues, coordinating incident management and resolution.
• This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.

Matching Summary

Salary

Base: $48,790 - $90,610; Bonus/Equity: Not specified; Benefits: Health, dental, vision, PTO, 401(k) with match

Skills & Requirements

Key Requirements

• Diploma or degree in IT, Operations, Business, or related field
• Previous control room or operations centre experience
• Demonstrated leadership or supervisory experience
• Strong knowledge of incident management
• Proficient with computer systems and monitoring tools
• Ability to manage priorities in fast-paced environment
• Must be authorized to work in the US without sponsorship

Work Rights