Grapevine Honda is seeking a Service Advisor to enhance customer satisfaction and drive automotive service operations. The position offers a competitive pay structure, including a monthly guarantee based on qualifications, and emphasizes strong customer service skills and automotive knowledge
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 85
Grapevine Honda is seeking a Service Advisor to enhance customer satisfaction and drive automotive service operations. The position offers a competitive pay structure, including a monthly guarantee based on qualifications, and emphasizes strong customer service skills and automotive knowledge.
Salary
Up to $5,000/month guarantee
Skills & Requirements
Must-have
customer service
automotive repair estimates
warranty administration
Nice-to-have
team player
earning customers for life
Key Requirements
Previous Service Advisor experience
Prior experience as an automotive technician
Basic mechanical understanding of an automobile
Acceptable driving record and a valid driver's license
High School graduate or equivalent, 18 years or older