Customer Service Manager Csm (m/f/d)

Textron Inc

Not specified; not specified; not specified
On-site
Customer service management experience
Team leadership capabilities
Client relationship management
Textron Inc is seeking a Customer Service Manager (CSM) to oversee customer support operations, ensuring high satisfaction levels and effective service delivery. The position is on-site, emphasizing direct interaction with customers and team members

Job Summary

  • The role involves managing customer service operations to ensure high levels of client satisfaction.
  • Responsibilities include leading a team of customer service representatives and overseeing daily workflows.
  • The position requires strong interpersonal skills to handle complex client inquiries and resolve issues effectively.

Matching Summary

Match Score: 85

Textron Inc is seeking a Customer Service Manager (CSM) to oversee customer support operations, ensuring high satisfaction levels and effective service delivery. The position is on-site, emphasizing direct interaction with customers and team members.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service management experience
  • Team leadership capabilities
  • Client relationship management

Nice-to-have

  • Strong communication skills
  • Problem-solving abilities
  • Adaptability in fast-paced environments

Key Requirements

  • Previous management experience required
  • Bachelor's degree preferred
  • Work authorization status not specified

Work Rights

Not specified

Tailored Resume

Cover Letter