Credit Card Operations & Customer Service Officer(1-year renewable contract|Fresh Grad welcomed)

GREENLANE PRIVATE LTD.

Islandwide, Singapore
Respond to customer enquiries promptly
Process customer instruction forms accurately
Resolve unauthorized transaction disputes
This role supports customer service operations and backend processing related to credit card services

Job Summary

  • This role supports customer service operations and backend processing related to credit card services.
  • The team ensures timely resolution of customer enquiries, transaction disputes, and operational requests while maintaining high service standards.
  • Fresh graduates with relevant internship experience are welcome to apply for this 1-year renewable contract.

Matching Summary

Match Score: 75

This role supports customer service operations and backend processing related to credit card services.

Skills & Requirements

Must-have

  • Respond to customer enquiries promptly
  • Process customer instruction forms accurately
  • Resolve unauthorized transaction disputes

Nice-to-have

  • Strong communication and interpersonal skills
  • Proactive and detail-oriented mindset
  • Eager to learn and adapt to changes

Key Requirements

  • Bachelor's degree in Banking, Finance, or Business Administration preferred
  • 1-2 years of relevant banking or card services experience preferred
  • Proficiency in Mandarin language preferred

Work Rights

Not specified

Tailored Resume

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