Business Service Officer

Morgan Stanley UK

Buffalo, United States
Base: $120,000 - $165,000 py; bonus/equity: commis...
Client experience modernization
Supervision and management of support professionals
Execution of business and service functions
Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care

Job Summary

  • Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.
  • Lead, mentor, and supervise a team of Support and Service Professionals, promote cross-training, learning, development and recognition.
  • Expected base pay rates for the role will be between $120,000 and $165,000 per year at the commencement of employment.

Matching Summary

Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.

Salary

Base: $120,000 - $165,000 per year; Bonus/Equity: commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages; Benefits: other Morgan Stanley sponsored benefit programs

Skills & Requirements

Must-have

  • Client experience modernization
  • Supervision and management of Support Professionals
  • Execution of business and service functions
  • Facilitating communication and training
  • Process improvement identification
  • Budget tracking and forecasting

Nice-to-have

  • Championing diversity and inclusion
  • Talent development capabilities
  • Strategic thinking
  • Collaborative environment
  • Creative thinkers

Key Requirements

  • Bachelor's degree required or equivalent education
  • Previous industry experience
  • Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65)
  • Previous supervisory experience preferred

Work Rights

Not specified

Tailored Resume

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