Customer Service Representative

Liberty Pet Hospital

New York City, NY, United States
$22-28ph; not specified; health, dental, vision, l...
Veterinary front desk experience
Work well with others
Perform well under pressure
The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience

Job Summary

  • The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience.
  • Key Responsibilities include answering calls and emails with professionalism and warmth, scheduling appointments, processing payments, and maintaining medical records.
  • Benefits include a 401(k) matching, dental insurance, health insurance, and paid time off for full-time employees.

Matching Summary

The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience.

Salary

$22-28/hour; Not specified; Health, dental, vision, life insurance, and mental health resources

Skills & Requirements

Must-have

  • Veterinary front desk experience
  • Work well with others
  • Perform well under pressure
  • Computer proficiency
  • Avimark, Cornerstone, or Impromed experience

Nice-to-have

  • Detail-oriented professional
  • Dependable and reliable
  • Collaborates effectively with team members
  • Familiarity with USDA APHIS regulations
  • Familiarity with VEHCS system

Key Requirements

  • Veterinary office experience with references
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter