It Support Team Leader

Payoneer

Herzliya, Israel
On-site
Lead and mentor it support engineers
Manage corporate endpoint fleet
Support corporate cloud environment
Payoneer is seeking an IT Support Team Leader to manage corporate IT support operations for approximately 1,500 employees globally. The ideal candidate will have extensive experience in corporate IT support, strong leadership skills, and a customer-oriented mindset

Job Summary

  • Lead and mentor a team of IT support engineers, setting clear priorities and performance expectations.
  • Own and drive the day-to-day IT support operation for ~1,500 users across HQ, remote offices, and distributed sites.
  • Participate in IT roadmap planning and contribute ideas that improve the employee technology experience.

Matching Summary

Match Score: 85

Payoneer is seeking an IT Support Team Leader to manage corporate IT support operations for approximately 1,500 employees globally. The ideal candidate will have extensive experience in corporate IT support, strong leadership skills, and a customer-oriented mindset.

Skills & Requirements

Must-have

  • Lead and mentor IT support engineers
  • Manage corporate endpoint fleet
  • Support corporate cloud environment
  • Troubleshoot hardware, software, network issues
  • Manage collaboration platforms
  • Track and report on KPIs

Nice-to-have

  • Automation and efficiency opportunities
  • Employee technology experience
  • Onboarding/offboarding workflows

Key Requirements

  • 4+ years of experience in corporate IT support
  • 2–4 years in a team lead or senior role
  • Supporting large user bases (1,000+ users)
  • Managing on-site and remote employees
  • Fluent English (spoken and written)

Work Rights

Not specified

Tailored Resume

Cover Letter