Spa & Wellness Operations Manager

Fairmont Cheshire, The Mere

Knutsford, United Kingdom
**
Luxury spa or wellness environment
Operational excellence
Guest experience delivery
** The Spa & Wellness Operations Manager position at Fairmont Cheshire, The Mere involves overseeing daily operations of the spa and wellness facilities, ensuring high standards of luxury service and compliance. The ideal candidate should have at least two years of experience in a luxury spa environment, strong leadership skills, and a proactive approach to problem-solving. **

Job Summary

  • The Spa & Wellness Operations Manager is responsible for leading the daily operational delivery of the Spa & Wellness facilities at Fairmont Cheshire, The Mere.
  • This role ensures seamless operations across treatment rooms, wet facilities, pool and gym while maintaining luxury service standards, regulatory compliance and brand alignment.
  • You will benefit from training and development opportunities, competitive salary and benefits including pension, and 28 days of holiday including public holidays.

Matching Summary

Match Score: 75

** The Spa & Wellness Operations Manager position at Fairmont Cheshire, The Mere involves overseeing daily operations of the spa and wellness facilities, ensuring high standards of luxury service and compliance. The ideal candidate should have at least two years of experience in a luxury spa environment, strong leadership skills, and a proactive approach to problem-solving. **

Skills & Requirements

Must-have

  • Luxury spa or wellness environment
  • Operational excellence
  • Guest experience delivery
  • Health & Safety compliance
  • Stock control and inventory management

Nice-to-have

  • Proactive, solution-focused mindset
  • Team onboarding and coaching
  • Retail engagement culture
  • Flexibility and multi-skilling

Key Requirements

  • Minimum 2 years' experience
  • Demonstrated leadership capability
  • Strong communication skills
  • High attention to detail
  • Basic understanding of budgets
  • Business Administration qualification or therapist certification desirable
  • Excellent written and spoken English

Work Rights

Not specified

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