Experience Lead

H&M

Şişli, Turkey
Not specified; not specified; benefits include 25%...
**
3-4+ years ecommerce experience
Cross-functional collaboration skills
Digital channel commercial understanding
** H&M is seeking an Experience Lead for their Şişli, Turkey location, responsible for optimizing customer and employee experiences to drive commercial performance across their digital touchpoints. The ideal candidate should have 3-4 years of eCommerce experience, preferably in fashion, and demonstrate strong analytical, leadership, and communication skills. **

Job Summary

  • This role is responsible for optimizing the holistic digital customer experience across .com and app for the Sales Market Türkiye.
  • The position involves planning and driving analysis of sales performance, web analytics, and A/B testing to improve digital profitability.
  • Employees receive a 25% staff discount on all H&M Group brands along with private medical insurance and meal allowances.

Matching Summary

Match Score: 75

** H&M is seeking an Experience Lead for their Şişli, Turkey location, responsible for optimizing customer and employee experiences to drive commercial performance across their digital touchpoints. The ideal candidate should have 3-4 years of eCommerce experience, preferably in fashion, and demonstrate strong analytical, leadership, and communication skills. **

Salary

Not specified; Not specified; Benefits include 25% staff discount, HIP incentive program, private medical insurance, meal allowance, transportation allowance, and additional vacation days

Skills & Requirements

Must-have

  • 3-4+ years eCommerce experience
  • Cross-functional collaboration skills
  • Digital channel commercial understanding
  • Fluent English communication

Nice-to-have

  • Fashion industry background preferred
  • Customer-centric mindset
  • Proactive ownership attitude
  • Continuous improvement drive

Key Requirements

  • 3-4+ years in eCommerce
  • Experience leading cross-functional teams
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

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