Customer Experience Associate - Vaudreuil-dorion - 22.5h

TD Bank

Vaudreuil-Dorion, Quebec, Canada
Base: 22.50 - 28.33 cad; bonus/equity: not specifi...
Customer service transactions
Financial transactions processing
Customer needs assessment
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions accurately, understand and determine customer needs to recommend solutions, and respond to customer concerns using standard procedures.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development defining features of the colleague experience, supported by a competitive Total Rewards package.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: 22.50 - 28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transactions processing
  • Customer needs assessment
  • Promoting banking solutions
  • MS Office proficiency

Nice-to-have

  • Charming and delightful interactions
  • Building long-lasting relationships
  • Positive, diverse, equitable work environment
  • Team effectiveness
  • Operational excellence improvements

Key Requirements

  • High School diploma or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organization, planning, time management
  • Initiative, accuracy, detail-oriented
  • Dynamic communicator, verbal and written skills

Work Rights

Not specified

Tailored Resume

Cover Letter