Receptionniste H/f - Cdd 4 Mois

Sofitel Brisbane Central

Brussels, Belgium
On-site
Customer check-in and check-out
Reservation sales for hotel group
Cash handling and billing
The receptionist is responsible for welcoming clients, managing reservations, ensuring quality service, and handling billing and cash management during their shift

Job Summary

  • The receptionist is responsible for welcoming clients, managing reservations, ensuring quality service, and handling billing and cash management during their shift.
  • The role requires knowledge of hotel services, tariff policies, and the ability to respond quickly to client requests while maintaining excellent client relationships.
  • This is a 4-month fixed-term contract position covering maternity leave, requiring fluency in English and French, with Dutch or German as a plus.

Matching Summary

The receptionist is responsible for welcoming clients, managing reservations, ensuring quality service, and handling billing and cash management during their shift.

Skills & Requirements

Must-have

  • Customer check-in and check-out
  • Reservation sales for hotel group
  • Cash handling and billing
  • Multilingual communication
  • Use of hotel management software
  • Client service and complaint handling

Nice-to-have

  • Teamwork and collaboration
  • Calm and focused under pressure
  • Knowledge of hotel environment
  • Training and mentoring interns
  • Open-mindedness

Key Requirements

  • Fluency in English and French
  • Minimum 6 months hotel experience
  • Diploma in hospitality preferred
  • Ability to handle client complaints
  • Experience in reception or reservations
  • Capacity to work in a team

Work Rights

Not specified

Tailored Resume

Cover Letter