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Concentrix is seeking a Customer Service Advisor for their Bridgetowne 2026 location in Quezon City, Philippines. The role involves providing customer support through various channels while ensuring high service quality and customer satisfaction.
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Job Summary
The position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Employees must ensure service delivered meets contractual Key Performance Indicators (KPIs) while clarifying customer requirements.
The role requires tolerance for repetitive work in a fast-paced, high production environment with the ability to rotate shifts.
Matching Summary
Match Score: 75
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Concentrix is seeking a Customer Service Advisor for their Bridgetowne 2026 location in Quezon City, Philippines. The role involves providing customer support through various channels while ensuring high service quality and customer satisfaction.
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Skills & Requirements
Must-have
Strong customer service orientation
Ability to work in fast-paced environment
Effective verbal and written communication
Nice-to-have
Demonstrate empathy while building rapport
Skilled in multi-tasking and adaptability
Patience in all customer contact situations
Key Requirements
High school diploma preferred
Three to six months of relevant experience preferred
Strong computer navigation skills and PC Knowledge