Account Management Director - Evernorth

The Cigna Group

Deep health plan and pbm knowledge
Specialty drug utilization management experience
Proven people leadership in strategic roles
The Account Director leads a multidisciplinary team responsible for delivering exceptional service and strategic guidance to health plan clients

Job Summary

  • The Account Director leads a multidisciplinary team responsible for delivering exceptional service and strategic guidance to health plan clients.
  • This role requires deep expertise in medical drug management, PBM operations, and specialty drug trend management to drive client satisfaction and growth.
  • The ideal candidate will partner with product leaders to translate client needs into actionable insights and ensure outstanding client experiences.

Matching Summary

The Account Director leads a multidisciplinary team responsible for delivering exceptional service and strategic guidance to health plan clients.

Skills & Requirements

Must-have

  • Deep health plan and PBM knowledge
  • Specialty drug utilization management experience
  • Proven people leadership in strategic roles
  • Executive-level client relationship management
  • Medical drug prior authorization program expertise

Nice-to-have

  • Advanced degree such as MBA or PharmD
  • Experience synthesizing insights into enterprise priorities
  • Strong track record in driving client retention
  • Ability to foster collaborative team culture
  • Willingness to travel up to 15 percent

Key Requirements

  • Bachelor's degree required; advanced degree preferred
  • Prior people leadership experience in client-facing roles
  • Hands-on experience with medical and pharmacy drug prior authorization programs

Work Rights

Not specified

Tailored Resume

Cover Letter