Manager, Technical Account Management

Red Hat

Singapore
**
Experience in leading a team
Excellent interpersonal skills
Ability to translate strategic plans
** Red Hat is seeking a Manager for its Technical Account Management team in Singapore, responsible for leading and mentoring a group of Technical Account Managers while aligning practices with customer needs. The position involves fostering cross-functional collaboration, managing escalations, and engaging with customers to ensure high satisfaction levels. **

Job Summary

  • The Manager of Technical Account Management will lead the TAM organization in Singapore.
  • You will oversee a team of Technical Account Managers and ensure practices align with customer needs.
  • Red Hat fosters an inclusive environment where all voices are celebrated.

Matching Summary

Match Score: 75

** Red Hat is seeking a Manager for its Technical Account Management team in Singapore, responsible for leading and mentoring a group of Technical Account Managers while aligning practices with customer needs. The position involves fostering cross-functional collaboration, managing escalations, and engaging with customers to ensure high satisfaction levels. **

Skills & Requirements

Must-have

  • Experience in leading a team
  • Excellent interpersonal skills
  • Ability to translate strategic plans

Nice-to-have

  • Commitment to customer service
  • Familiarity with Red Hat's offerings
  • Excellent critical thinking skills

Key Requirements

  • Experience in customer success or support engineering
  • Excellent written and verbal communication skills in English

Work Rights

Not specified

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