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Red Hat is seeking a Manager for its Technical Account Management team in Singapore, responsible for leading and mentoring a group of Technical Account Managers while aligning practices with customer needs. The position involves fostering cross-functional collaboration, managing escalations, and engaging with customers to ensure high satisfaction levels.
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Job Summary
The Manager of Technical Account Management will lead the TAM organization in Singapore.
You will oversee a team of Technical Account Managers and ensure practices align with customer needs.
Red Hat fosters an inclusive environment where all voices are celebrated.
Matching Summary
Match Score: 75
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Red Hat is seeking a Manager for its Technical Account Management team in Singapore, responsible for leading and mentoring a group of Technical Account Managers while aligning practices with customer needs. The position involves fostering cross-functional collaboration, managing escalations, and engaging with customers to ensure high satisfaction levels.
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Skills & Requirements
Must-have
Experience in leading a team
Excellent interpersonal skills
Ability to translate strategic plans
Nice-to-have
Commitment to customer service
Familiarity with Red Hat's offerings
Excellent critical thinking skills
Key Requirements
Experience in customer success or support engineering
Excellent written and verbal communication skills in English