Sr Manager - Front Office Support

M&G Global Services Private Limited

Mumbai, India
Sound understanding of investment life cycle
Aladdin platform knowledge pfc pmc explore
Trading venues oms ems bloomberg marketaxess
The primary objective is to serve as the Investment application service owner ensuring fantastic customer service while complying with all audit and regulatory requirements

Job Summary

  • The primary objective is to serve as the Investment application service owner ensuring fantastic customer service while complying with all audit and regulatory requirements.
  • This role requires championing the use of the Aladdin platform and resolving queries related to business-critical applications like Bloomberg and WSO.
  • Candidates must be willing to work on a rotation basis across three different time zones including weekends for business-critical activities.

Matching Summary

The primary objective is to serve as the Investment application service owner ensuring fantastic customer service while complying with all audit and regulatory requirements.

Skills & Requirements

Must-have

  • Sound understanding of Investment Life Cycle
  • Aladdin Platform knowledge PfC PmC Explore
  • Trading Venues OMS EMS Bloomberg MarketAxess
  • Trade life cycle prioritization based on criticality
  • Work in 3 time zones rotation basis weekends

Nice-to-have

  • Hands-on experience with Aladdin Bloomberg WSO
  • Experience in ITIL guiding principles
  • Good knowledge of Excel and support tools
  • Logical analytical approach with drive to learn
  • Experience working in fast paced agile environments

Key Requirements

  • 8-10 years corporate experience
  • 3 years Service Management experience
  • Experience with asset management firms
  • Knowledge of FIX messages for trade execution

Work Rights

Not specified

Tailored Resume

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