Operations Transformation Business Analyst

Rbsfuel

Fully remote
Designing innovative solutions
Understanding customer and operations needs
Capturing business and system requirements
Take on a pivotal role with Operations Transformation team in Customer & Operations, understanding the customer and operations needs and designing innovative solutions that shape the future of our end-to-end service delivery

Job Summary

  • Take on a pivotal role with Operations Transformation team in Customer & Operations, understanding the customer and operations needs and designing innovative solutions that shape the future of our end-to-end service delivery.
  • You’ll lead meaningful transformation by problem-solving and partnering with senior stakeholders and cross‑bank teams to design solutions that unlock better ways of working.
  • Join a vibrant, forward-looking team where you’ll hit the ground running, develop in-demand skills, and accelerate your career.

Matching Summary

Take on a pivotal role with Operations Transformation team in Customer & Operations, understanding the customer and operations needs and designing innovative solutions that shape the future of our end-to-end service delivery.

Skills & Requirements

Must-have

  • designing innovative solutions
  • understanding customer and operations needs
  • capturing business and system requirements
  • working with senior stakeholders
  • driving smart, innovative solutions

Nice-to-have

  • move confidently through ambiguity
  • spot wider business effects
  • explore emerging technical capabilities

Key Requirements

  • Accredited business analyst certification (e.g., BAX, CPRE, CBAP)
  • Experience analyzing business systems and processes
  • Strong working knowledge of Agile methodologies
  • Proven experience designing and delivering change within a banking operations team

Work Rights

Not specified

Tailored Resume

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