Bandwidth is seeking a Traffic Performance Analyst to manage customer traffic health and work with various internal teams to optimize performance. The role requires expertise in telecom and CPaaS fields and emphasizes risk analysis and regulatory compliance
Job Summary
Lead ongoing traffic management processes and work cross functionally with Product, Sales, Legal and Operations to coordinate consistent feedback loops for customers and internal team regarding traffic trends and coordinate remediation and optimization strategies.
Own the Customer Traffic Health weekly cadence, suggesting plans and actions based on traffic data and communicating said plans out to the business.
Join customer calls to present traffic health data and provide actionable guidance on industry best practices for messaging and voice delivery.
Matching Summary
Match Score: 85
Bandwidth is seeking a Traffic Performance Analyst to manage customer traffic health and work with various internal teams to optimize performance. The role requires expertise in telecom and CPaaS fields and emphasizes risk analysis and regulatory compliance.