Chargé.e De Médiation Financière F-h

Intrum

Saint Priest, France
Base: 1 823,03 euros - 2,100 euros; bonus/equity: ...
Financial mediation experience
Customer relationship management
Multichannel customer relations
Act as a trusted advisor to debtor clients, proposing amicable solutions and resolving disputes

Job Summary

  • Act as a trusted advisor to debtor clients, proposing amicable solutions and resolving disputes.
  • Negotiate payment plans and schedules, conduct solvency studies, and process payments.
  • Receive comprehensive onboarding with a WELCOME day and training from coaches.

Matching Summary

Act as a trusted advisor to debtor clients, proposing amicable solutions and resolving disputes.

Salary

Base: 1 823,03 euros - 2100 euros; Bonus/Equity: Not specified; Benefits: Titres restaurants, Mutuelle, Prévoyance, CSE

Skills & Requirements

Must-have

  • Financial mediation experience
  • Customer relationship management
  • Multichannel customer relations
  • Negotiation skills
  • Solvency assessment
  • Payment plan negotiation

Nice-to-have

  • Dynamic team environment
  • Supportive company culture
  • Active listening skills
  • Digital tools proficiency
  • Sense of challenge

Key Requirements

  • Experience in financial mediation
  • Customer relationship experience
  • Multichannel customer relations techniques
  • Digital and IT tools proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter