Bookings Administrator

Nuffield Health

North Staffordshire, United Kingdom
£12.84 ph
Administering email requests
Appointment booking and changes
Coordinating room and consultant availability
You will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations

Job Summary

  • You will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.
  • As our Bookings Administrator you will: Bring empathy, sympathy and sensitivity to the role. Ensure complex administration and support, meets the required standards and timescales.
  • From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.

Matching Summary

You will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.

Salary

£12.84 per hour

Skills & Requirements

Must-have

  • Administering email requests
  • Appointment booking and changes
  • Coordinating room and consultant availability
  • Data accuracy using appropriate system

Nice-to-have

  • Empathy, sympathy, and sensitivity
  • Exceeding customer expectations
  • Building a healthier nation

Key Requirements

  • NVQ level 2 in Business and Administration or equivalent
  • Experience in a customer-facing environment

Work Rights

Not specified

Tailored Resume

Cover Letter