Customer Experience Industrial Placement - Mortgages

Nationwide Building Society

Bournemouth, United Kingdom
Not specified; competitive benefits including 25 d...
**
Strong numerical and written communication skills
Analytical problem-solving capabilities
High standard of it and verbal communication
** Nationwide Building Society is offering a 12-month Customer Experience Industrial Placement in Bournemouth, focusing on developing skills in customer and broker service within the Mortgages function. The position aims to cultivate an understanding of customer needs, problem-solving, and decision-making skills, while also providing opportunities for professional development and community engagement. **

Job Summary

  • This 12-month Industrial Placement offers a clear pathway into a rewarding career in banking by building strong relationships across Nationwide.
  • You will rotate around the Mortgage Intermediaries team to develop skills in customer service, broker research, and intermediary market insight.
  • The role includes access to a bespoke 12-month project aligned with the company's Social Impact strategy and hybrid working options.

Matching Summary

Match Score: 75

** Nationwide Building Society is offering a 12-month Customer Experience Industrial Placement in Bournemouth, focusing on developing skills in customer and broker service within the Mortgages function. The position aims to cultivate an understanding of customer needs, problem-solving, and decision-making skills, while also providing opportunities for professional development and community engagement. **

Salary

Not specified; Competitive benefits including 25 days holiday; Performance-related bonus available

Skills & Requirements

Must-have

  • Strong numerical and written communication skills
  • Analytical problem-solving capabilities
  • High standard of IT and verbal communication

Nice-to-have

  • Ambitious and purpose-driven mindset
  • Growth mindset with innovation focus
  • Bold customer-first behaviors

Key Requirements

  • Completion of university degree or equivalent academic background
  • Demonstrated determination to push for better performance
  • Ability to plan and deliver work with attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter