Japan Operations Client Services - Avp

Barclays

Tokyo, JP
Not specified; not specified; not specified
Client services for japan and apac regions
Operational process improvement and controls
Risk identification and mitigation strategies
The role serves as the primary operational point of contact for priority clients across Japan and APAC, managing escalations and service updates

Job Summary

  • The role serves as the primary operational point of contact for priority clients across Japan and APAC, managing escalations and service updates.
  • Candidates will lead a team to develop operational procedures that mitigate risks while ensuring alignment with business strategy and governance requirements.
  • Success in this position requires advising decision-makers, influencing policy development, and demonstrating specific LEAD leadership behaviors to foster a thriving environment.

Matching Summary

The role serves as the primary operational point of contact for priority clients across Japan and APAC, managing escalations and service updates.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Client services for Japan and APAC regions
  • Operational process improvement and controls
  • Risk identification and mitigation strategies
  • Team leadership and performance coaching
  • Complex data analysis and reporting

Nice-to-have

  • Strong stakeholder influence and communication
  • Knowledge of industry best practices in banking
  • Experience with white glove client handling
  • Ability to drive disciplined incident ownership

Key Requirements

  • Legal Right to Work in Japan
  • AVP level experience in banking operations
  • Leadership capability for complex tasks

Work Rights

Must have Legal Right to Work in Japan

Tailored Resume

Cover Letter